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Product feedback and suggestions

Product feedback and suggestions, all in one place

Give your users an easy way to share ideas, report bugs and ask questions – and give your team one list to work from.

Get started for free See how it works

Free to start. No card, nothing to install.

  • Categories that fit

    Idea, bug, question or other – rename them, or switch off the ones you don’t need.

  • A status for every suggestion

    New, under review, planned, in progress, done or declined. Nothing gets lost.

  • Reply and close the loop

    Answer whoever wrote by email, straight from their suggestion.

How it works

  1. Create an Ideas and feedback channel and choose its categories.
  2. Add the button to your product or share the link with your users.
  3. Sort what comes in, set a status and reply.

Good for

  • Feature requests for a web app or a SaaS product
  • Bug reports from customers and testers
  • A suggestion box for colleagues at work

Questions and answers

What is the difference between Ideas and feedback and Ratings?

Ideas and feedback is for messages: suggestions, bug reports and questions that you handle one by one, with a status and replies. Ratings is for a score and a comment, for example after a seminar, and gives you an average and how it changes.

Can I reply to the person who wrote?

Yes, if they left their email address. You write the reply in Opinzo and it is sent by email in your organization’s name. If they answer, it goes to your organization’s email address.

How do I know when feedback arrives?

You get an email. Choose for each channel: right away (gathered, at most one email every ten minutes), a daily summary, or none. New feedback is also marked in the inbox.

How do I add the feedback button to my website?

Copy one line of code from the channel’s Share page and paste it into your website, just before </body>. The button’s text, colour and position are set in Opinzo, so you can change them later without touching your website.

More questions and answers →

More ways to use Opinzo

Start collecting feedback today

Free to start. Your first channel is ready in a minute.

Get started for free