Questions and answers

Yes. Free has no time limit and includes 2 active channels and 100 responses a month, with the link, QR code, website button, inbox, statistics and notifications. You only pay if you want more, with Pro.

No. They open the link, scan the QR code or press the button on your website, and answer straight away. No account, no app and no login.

Yes. Name and email address are always optional, and you choose whether the form asks for them at all. Without them, you can’t see who wrote.

English, Swedish, German, French, Spanish, Dutch, Norwegian and Danish. The form opens in the visitor’s language, and our default questions are translated automatically. Your own questions are shown as you wrote them.

Ideas and feedback is for messages: suggestions, bug reports and questions that you handle one by one, with a status and replies. Ratings is for a score and a comment, for example after a seminar, and gives you an average and how it changes.

For each rating question you choose 1–5, 1–10, 0–10, three smileys, or thumbs up and down. Thumbs are summed up as the share of thumbs up, the others as an average.

Copy one line of code from the channel’s Share page and paste it into your website, just before </body>. The button’s text, colour and position are set in Opinzo, so you can change them later without touching your website.

Yes. It works on any website where you can add your own code, for example in a “custom code” or “HTML” block. You can also open the form from your own button or link instead of ours.

No. The script is small, loads after the rest of the page and has no other dependencies. The form itself only loads when someone opens it.

Download it as PNG or SVG and put it on a slide, a poster, a table or a receipt – or show it full screen. People point their phone camera at it and the form opens. No app is needed.

You get an email. Choose for each channel: right away (gathered, at most one email every ten minutes), a daily summary, or none. New feedback is also marked in the inbox.

Yes, if they left their email address. You write the reply in Opinzo and it is sent by email in your organization’s name. If they answer, it goes to your organization’s email address.

Yes. Export a channel to CSV at any time, or to Excel on Pro. The owner can also download all of the organization’s data at once.

All customer data is stored in Sweden, within the EU. A data processing agreement is included for every organization, and you can export or delete your data whenever you like.

Not because of Opinzo. The feedback forms and the website button set no cookies and store nothing in the visitor’s browser.

The forms stop taking new responses until the next month, and visitors see a neutral message. You get an email when you are getting close. Upgrading to Pro opens the forms again at once. Nothing is charged automatically.

Yes. There is no commitment. You keep Pro until the paid period ends, and then the organization moves to Free. Nothing is deleted, and paid time is not refunded.

By card or one of the other methods Paddle offers in your country. Paddle is our reseller and sends the receipts. Prices include VAT.